Marshall Conrad
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Recent activity by Marshall Conrad-
Returns How To's
Items shipped from Amazon.com, including Amazon Warehouse, can be returned within 30 days of delivery, with some exceptions: For information about products that can't be returned, seeItems that ...
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Refund Policy
When returning an item, you have the option to choose your preferred refund method in theOnline Returns Center. After the carrier receives your item, it can take up to two weeks for us to receive a...
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How to Shop
To browse by product department on desktop: Select a product department from the drop-down menu next to the search box. Select the magnifying glass icon. Each product department has its own c...
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How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
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What are these sections and articles doing here?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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Welcome to your Help Center!
You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...